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  1. Welcome

    Concierge Online >Welcome

    Dear Guest,

    We are delighted that you have chosen Constance Halaveli to spend your next holidays.

    To ensure that you enjoy a hassle free vacation, our dedicated Online Concierge team has listed some of our very popular activities and services.

    We invite you to submit your preferred reservations dates and time prior to your arrival.

    However, should you have any other request for services that are not listed herewith, kindly fill in the 'special request' section.

    While our intent is to reply as quickly as possible, some requests may involve additional time. In all cases, we will respond to you within 48hours.

    Thank you for using our Online Concierge Service.


    THE MANAGEMENT

  2. Your arrival

    Concierge Online >Your arrival

    Seaplane Transfers

    After arriving at Maldives International Airport, guests are welcomed by Constance Hotels Airport team and escorted to the Constance private lounge at the MAT airport.

    Tea, coffee, soft drinks and snacks are available as well as comfortable seating, internet access, etc. The waiting time for the sea plane may vary between 45 mins to 1hr30 minutes.

    Guests arriving in Malé on international flight after 4.30pm will not be transferred to the resort on same day and will require overnight accommodation in Malé at their own expense. Guests departing Malé on international flight prior to 8.50am will be transferred late the previous afternoon and will require overnight accommodation in Malé at their own expense.

    Also note that baggage allowance is 20Kgs and 5Kgs hand luggage per person. Excess baggage is chargeable and must be paid directly to Maldivian Air Taxi at US$ 4.00 + GST 8% per 1 KG or as per current Maldivian Air Taxi rates. A single luggage of 30Kgs or more in weight will not be accepted as per International standards.

    Maldivian Air Taxi request to have the Date of Birth of any child under the age of 18 travelling with parents for the reservation of seaplane transfers.
    * Seaplane transfers are to be booked prior to arrival and are compulsory.

    Indicative rates :

    Adult (12 and above)   : USD 500                Child ( 2 - 11)   : USD 250

    Infant (under 2)   : FOC (provided that the infant  does not take any seat)

    Cancellation Policy:

    . Cancellation received 1 day or more prior to arrival  will not be charged as a cancellation fee.

    . No shows and same day cancellation will result in a one way seaplane cost being charged as a cancellation fee,

    . Constance Halaveli Maldives will not be held responsible for the varied waiting times or bad weather that may occur.

    Time Zone GMT +5 Malé + 1 Halaveli

  3. In-Villa Comfort

    Concierge Online >In-Villa Comfort

    Check-in - Check-out Facilities

    Check-in time: 2:00 pm and check-out time: noon.
    Early check-in and Late check-out are payable and available on request - subject to room availability.

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    In-Villa Comfort

    All the villas are air-conditioned and feature their own private plunge pool located on the beach or over the water. They are comfortably furnished using modern wood, marble and equipped with hairdryer, LCD TV 42’ /satellite channels, DVD, WIFI.

    Internet access free of charge through Imac system, Ipod connection, telephone with voice mail, mini-bar, mini wine cooler with a selection of wine, tea & coffee facilities, individual safe, desk, sitting area and 24h room service. Each villa has also a furnished terrace or balcony and bathroom comprising of separate shower (inside or outside), bath/WC.

    House-Keeping Services

    Please advise the best moment to service your villa:

    For your convenience, please select any requirements from the list below :

    Mini Bar

    Your mini bar is completed with a variety of beverages (alcoholic and non alcoholic), snacks, teas and coffes.


    Service Requirements

    Private Cigar Selection

    For our amateur cigar smokers, we propose a private cigar humidor set-up in the villa upon request.

    We have selected a list of the finest and branded cigars as per the document attached.
    Kindly inform us of your preferences.


    Flower arrangement

    Available upon request and payable. Minimum 24 hours notice is required.


  4. Sports & Fitness

    Concierge Online >Sports & Fitness

    Tennis

    Please note that court usage with lessons is subject to charges.
    Please indicate if you would like to make advance tennis lessons appointments.

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    Gym

    Please indicate if you would like to make advance gym personal trainer session appointments.

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    Please indicate if you would like to receive more information on our resort activities:

  5. Relaxation & Wellness

    Concierge Online >Relaxation & Wellness

    Relaxation & Wellness

    Please indicate if you would like to make advance Spa appointments.
    Please note that appointment times are subject to reconfirmation.

    Uspa by Constance

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    Therapist Preference

  6. Babies & Kids

    Concierge Online >Babies & Kids

    Baby Friendly

    The family-friendly Constance Halaveli makes hotel experiences more enjoyable and secure for parents travelling with babies.

    These services and amenities are offered all year-round; if you let us know what your little ones need in advance, we would be more than happy to help !

     

    Amenities provided free of charge upon request

    Amenities on request and payable

    Baby's dining experience

    • High chair and chair booster are available
    • Special place mat and colourful cutlery
    • Special menu for baby

    CONSTANCE KIDS CLUB

    The Constance Kids Club welcomes children aged from 4 to 11 years (open 09.00 - 21.00 hrs). Indoor and outdoor activities are organised daily under the supervision of our trained staff.

    You can pre-register your child

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    Babysitting

    Please note this service is subject to additional charges. Scheduled times are subject to reconfirmation:

    Please advise your requirements

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  7. Culinary Experience

    Concierge Online >Culinary Experience

    RESTAURANT BOOKING

    Dress Code

    Please note that the dress code when dining in our restaurants is smart casual or island chic.

  8. Guest Details

    Concierge Online >Guest Details

    Primary Guest

    Sharing Guest

    Will you be travelling with children ?




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    Address

    Contact Details

    Please advise us of any food allergies or food restrictions you feel we should be aware of :

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    Special Occasions

    Please indicate if you will be celebrating a special occasion during your stay

    Have you previously experienced a Constance Resort?

    N° visit

    Dates of stay

    For Travel Agency and Tour Operator use only

  9. Special requests & SUBMIT

    Concierge Online >Special requests & SUBMIT

    Special Request

    Please fill in for any request of service not listed therein.

    Our team members would be most pleased to attend.

     


    Thank you very much for your time to complete this form.

    We wish you a very safe and enjoyable journey and look forward to welcoming you to our Island of simple elegance.

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